See also:
VersaSRS
versadev.com
Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
iQHelpDesk
iquate.com
A browser based help desk and asset management set, with optional customization offered.
AskIt Systems
askit.com
Offers an outsourced, Web-based customer service system that learns from the customer's questions.
Business Resources Online
business-resources.net
Background, and information about help desk software.
ReadyDesk
readydesk.com
Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
PerlDesk
perldesk.com
Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
CDN Systems
cdnsystems.com
Web-based help desk software with Microsoft Access and MS SQL integration.
GroupSoft Systems
groupsoft.com
Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
SPoTS
troubleticketsoftware.com
Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
TicketXPert.NET
ticketxpert.net
Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
CRMdesk
crmdesk.com
Automates online customer support and knowledge base creation through the Internet.
AthenaRMS
athenarms.com
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
Expinion.Net
expinion.net
Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access.
e11
e11online.com
Provides online customer support solutions with email support, asset management, and trouble ticket.
Sitehelpdesk
sitehelpdesk.com
Helpdesk software with options for software and hardware inventory management.
Big Web Desk
bigwebdesk.com
Completely Web-based help desk, ticketing service, and request management software.
Kayako Web Solutions
kayako.com
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
Serio
seriosoft.com
Offers helpdesk software with change management, SNMP network auditing and monitoring.
ScorpioSoft
scorpiosoft.com
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
AI-Reply.Com
ai-reply.com
Offer help desk, referral tracking and customer support systems.
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